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Last updated 1 October 2026
By shopping with Biscuit Pet Supplies Ltd you agree to these terms. They set out how we accept orders, take payment and deliver your goods.
An order is accepted when we confirm it by email. If we cannot fulfil an order, we will tell you and refund any payment in full.
Prices are in pounds sterling and include VAT. We may change prices, but never after you have placed an order.
Where a product shows a compare-at price, the saving is against our own previous price for the same product.
We deliver across the UK mainland. Standard delivery is £3.95 and takes 2 to 3 working days. Next-day delivery is £5.95 if you order by 2pm, Monday to Friday. Standard delivery is free on orders over £35.
Highlands and islands can take an extra day.
You can return unopened items within 30 days of delivery. The happy tummy promise lets opened dry or wet food be swapped for a different recipe within 60 days of delivery, once per customer per product.
These terms are governed by the law of England and Wales. Nothing here affects your statutory rights as a consumer.