Standard delivery is £3.95 and takes 2 to 3 working days. Next-day delivery is £5.95 if you order by 2pm, Monday to Friday. Standard delivery is free on orders over £35.
We ship across the UK mainland. Highlands and islands can take an extra day.
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Last updated 1 October 2026
Standard delivery is £3.95 and takes 2 to 3 working days. Next-day delivery is £5.95 if you order by 2pm, Monday to Friday. Standard delivery is free on orders over £35.
We ship across the UK mainland. Highlands and islands can take an extra day.
You can return unopened items within 30 days of delivery for a full refund. Keep the packaging until you are sure the item is right.
Where a fault is our responsibility, we cover the cost of collection and repair or replacement. Contact us and we will sort it out.
If your pet is not keen on a food, opened dry or wet food can be swapped for a different recipe within 60 days of delivery. It applies once per customer per product.
Call us on 01632 960 418 or email hello@biscuitpets.co.uk and a vet nurse will help you choose the next recipe.